To determine why your payment was declined, please note the following and, if necessary, contact your bank for more information:
To verify card payment:
1. Follow the instructions on your bank’s website.
2. One way your bank will ask you for verification is with a unique security code. Check your phone or email inbox for the code. Enter the code when prompted.
3. Your bank may also ask you to verify the purchase using fingerprint or facial recognition technology, if you already have these options.
Once this is done, you will be redirected back to Diagnosis Dermatologica and you will receive confirmation that your order has been placed successfully. Verification may be required when you use a credit or debit card to complete an order.
When you purchase the service, we will charge you the price shown on the website from the moment you place your order until the end of the purchase.
All prices include VAT.